cljili Casino – Terms & Conditions

1 Definitions

In these Terms & Conditions, the following definitions shall apply unless the context requires otherwise:

• "cljili", "we", "us", "our" — refers to cljili Casino and the operators of the website accessible at cljili.cam.
• "Platform" — refers to the cljili Casino website, mobile interface, games, features, and all associated services available at cljili.cam.
• "Player", "you", "your" — refers to any individual who has registered an account with cljili Casino or who accesses the Platform in any capacity.
• "Account" — refers to the registered user account held by a Player on the cljili Platform.
• "Balance" — refers to the total of real-money funds held in a Player's cljili Account wallet.
• "Bonus Funds" — refers to any promotional credit, free spins value, or matched deposit bonus awarded to a Player's Account.
• "KYC" — Know Your Customer — refers to the identity and age verification process required of all Players.
• "Wagering Requirement" — refers to the number of times Bonus Funds must be wagered before associated winnings become eligible for withdrawal.
• "Terms" — refers to these Terms & Conditions in their entirety, including any supplementary promotion-specific terms incorporated by reference.

2 Acceptance of Terms

By accessing the cljili Platform, registering an Account, making a deposit, or placing any wager, you unconditionally accept and agree to be legally bound by these Terms in full. If you do not agree with any provision of these Terms, you must immediately cease use of the Platform and, if applicable, close your Account.

These Terms constitute a legally binding agreement between you and cljili. They apply in conjunction with any additional terms applicable to specific games, promotions, or payment methods made available on the Platform, all of which are incorporated herein by reference.

3 Eligibility

To register and use the cljili Platform, you must satisfy all of the following eligibility criteria at all times:

• You are at least 21 years of age at the time of registration and throughout your use of the Platform.
• You are a natural person with full legal capacity to enter into binding agreements under applicable law.
• You are not a resident of, or accessing the Platform from, a jurisdiction in which online gambling is prohibited by law.
• You are not an employee, director, contractor, or immediate family member of any employee or director of cljili or its affiliated entities.
• You are not currently subject to self-exclusion on the cljili Platform or any related platform.
• You are acting on your own behalf and not as an agent for any third party.

cljili reserves the right to verify eligibility at any time and to suspend or permanently close any Account where eligibility requirements are not satisfied. The 21-year minimum age requirement is strictly enforced in accordance with Philippine regulations governing casino-style gambling.

4 Account Registration & KYC

4.1 Registration

Each Player may register only one Account on the cljili Platform. Registration of duplicate Accounts — whether using the same identity, mobile number, email address, payment method, device, or IP address — is strictly prohibited. Where duplicate Accounts are identified, cljili reserves the right to close all related Accounts and forfeit any associated Balances.

You must provide accurate, complete, and current information at registration. Any material change in your personal details must be reported to cljili support promptly. Providing false or misleading registration information constitutes a material breach of these Terms and may result in immediate Account suspension.

4.2 Know Your Customer (KYC) Verification

In accordance with applicable anti-money laundering (AML) regulations and platform policy, all Players are required to complete KYC verification. cljili may request, at any time, documentation including but not limited to:

• A valid, government-issued Philippine identification document (UMID, SSS ID, PhilHealth ID, Passport, or Driver's License);
• Proof of address (utility bill, bank statement, or government document dated within three months);
• Proof of payment method ownership (screenshot or statement from GCash, PayMaya, or bank account used);
• A selfie photograph holding the submitted identification document.

Withdrawals are subject to successful KYC completion. cljili reserves the right to withhold withdrawal processing pending satisfactory KYC documentation. Failure to provide requested documentation within a reasonable timeframe may result in Account suspension.

5 Account Security

You are solely responsible for maintaining the confidentiality of your cljili login credentials, including your password and any two-factor authentication codes. You must not share your login details with any other person. cljili will never ask you to disclose your password by email, SMS, or live chat.

Any transaction, wager, or activity conducted through your Account using your credentials is presumed to have been authorised by you. cljili shall not be liable for any loss arising from your failure to keep credentials confidential, except where such loss arises from a verified security breach attributable to cljili's own systems.

You must notify cljili support immediately if you suspect that your Account has been accessed without your authorisation. Upon notification, cljili will take reasonable steps to secure the Account pending investigation.

6 Deposits & Withdrawals

6.1 Deposits

Deposits must be made using a payment method registered in your own name. cljili accepts GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. The minimum single deposit is ₱100. cljili does not charge deposit transaction fees; however, third-party payment providers may apply their own charges.

Deposits are credited to your cljili Balance upon confirmation from the relevant payment processor. GCash and PayMaya deposits are typically credited within two minutes. Bank transfer deposits via InstaPay are generally credited within 30 minutes to 2 hours, subject to banking system availability.

6.2 Withdrawals

The minimum withdrawal amount is ₱200. Withdrawals may only be processed to a payment method previously used to deposit into your Account and verified as belonging to you. cljili does not transfer withdrawals to third-party accounts under any circumstances.

All withdrawal requests are subject to KYC verification. cljili targets same-day processing for GCash and PayMaya withdrawals for fully verified Accounts. Bank transfer withdrawals may take up to 48 hours. cljili reserves the right to conduct enhanced due diligence on withdrawal requests that trigger AML thresholds, which may extend processing times.

7 Bonuses & Promotions

All bonuses, free spins, cashback offers, and promotional credits offered by cljili are subject to specific terms published at the time of each promotion. In the event of any conflict between the general provisions of this Section 7 and the specific terms of an individual promotion, the specific promotion terms shall prevail.

• Wagering Requirements must be met in full before any bonus-derived winnings may be withdrawn.
• Bonus Funds expire after the period stated in each promotion's specific terms. Expired Bonus Funds and any associated winnings will be forfeited automatically.
• Only one bonus may be active per Account at any time unless explicitly stated otherwise in a promotion's specific terms.
• Bonuses are intended for recreational players. cljili reserves the right to modify, suspend, or withdraw any bonus at any time for Players identified as engaging in bonus abuse, arbitrage, or systematic exploitation strategies.
• Participation in promotions is limited to one Account per individual, household, IP address, and device. Violations will result in forfeiture of bonus funds and associated winnings.
• cljili reserves the right to adjust, cancel, reclaim, or refuse any bonus at its sole discretion where there is reasonable evidence of fraud, manipulation, or breach of these Terms.

8 Gameplay Rules & Fair Play

All games on the cljili Platform operate on certified Random Number Generator (RNG) technology that has been independently audited for fairness. Live dealer games are subject to the rules of the specific game variant as presented at the relevant table. In the event of a technical dispute during gameplay, the version of events recorded on cljili's servers shall be determinative.

Published Return-to-Player (RTP) percentages for slot games represent long-term statistical averages and are not a guarantee of individual session outcomes. cljili makes no representation that any Player will achieve or approximate the stated RTP in any given session.

In the event of a game malfunction, network interruption, or technical error that results in an indeterminate game outcome, cljili reserves the right to void the relevant wager and return the staked amount to the Player's Balance.

9 Prohibited Activities

The following activities are strictly prohibited on the cljili Platform and constitute material breaches of these Terms:

• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform or its games;
• Engaging in collusion with other players or any form of coordinated strategic manipulation;
• Exploiting software errors, bugs, or loopholes for financial gain — any winnings obtained through such exploitation will be forfeited;
• Registering more than one Account or using another person's Account;
• Depositing, wagering, or withdrawing funds that originate from or are intended for money laundering or other criminal activity;
• Providing false, misleading, or fraudulent information at any stage of the registration, KYC, or payment process;
• Attempting to reverse, charge back, or dispute legitimate cljili transactions through your payment provider;
• Using the Platform if you are a minor or are registering on behalf of a minor.

cljili actively monitors Platform activity for prohibited conduct and cooperates fully with law enforcement authorities where criminal activity is suspected.

10 Suspension & Termination

cljili reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms;
• Evidence or reasonable suspicion of fraud, money laundering, or other unlawful activity;
• Failure to provide satisfactory KYC documentation upon request;
• Actions that damage the reputation, security, or operational integrity of the Platform;
• A request by the Player to self-exclude under the Responsible Gaming policy.

Upon closure of an Account for reasons other than a Player's own breach, any remaining real-money Balance will be returned to the Player's verified payment method after deduction of any outstanding obligations. Where closure results from a confirmed breach of these Terms, cljili reserves the right to withhold and forfeit the Account Balance.

Players may voluntarily close their Account at any time by contacting cljili support via live chat. Voluntary account closure requests will be processed within 72 hours. Any active Bonus Funds will be forfeited upon voluntary closure.

11 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, cljili shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including without limitation:

• Loss of profits or anticipated winnings;
• Loss of data or damage to equipment;
• Service interruptions caused by factors outside cljili's reasonable control, including telecommunications failures, internet outages, force majeure events, or third-party system failures;
• Decisions made by a Player in reliance on any published RTP, odds, or probability information.

cljili's total aggregate liability to any Player in respect of any single incident or series of related incidents shall not exceed the total real-money deposits made by that Player in the twelve-month period immediately preceding the incident giving rise to the claim.

Nothing in these Terms limits cljili's liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

12 Intellectual Property

All intellectual property rights in the cljili Platform — including but not limited to the website design, logos, trademarks, software, game content, graphics, and text — are the exclusive property of cljili or its licensors. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial recreational purposes in accordance with these Terms.

You may not copy, reproduce, modify, distribute, transmit, republish, display, perform, or create derivative works from any part of the Platform without the prior written consent of cljili. Unauthorised use of any cljili intellectual property constitutes an infringement of applicable intellectual property laws.

13 Privacy & Data

Your personal data is processed by cljili in accordance with our Privacy Policy, which is incorporated into these Terms by reference and is available at /privacy-policy. By registering an Account, you consent to the collection, storage, and processing of your personal data as described in that policy.

cljili implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including 256-bit SSL encryption on all data transmissions. Player funds are held in segregated accounts separate from operational funds.

14 Responsible Gaming

cljili is committed to promoting responsible gambling. We provide a range of tools accessible from your Account settings to help you manage your gaming activity, including deposit limits, session time reminders, wagering history display, cooling-off periods, and self-exclusion options ranging from one week to permanent closure.

Self-exclusion requests are processed with immediate effect. During any active self-exclusion period, cljili will take reasonable technical measures to prevent access to your Account. Any attempt to circumvent a self-exclusion by registering a new Account during the exclusion period constitutes a breach of these Terms.

If you believe your gambling has become problematic, we strongly encourage you to use our self-exclusion tools and to contact the National Council for Mental Health (NCMH) at 0917-899-8727. For further responsible gaming resources and guidance, please visit our dedicated Responsible Gaming page.

15 Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or relating to these Terms, or to the use of the cljili Platform, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Prior to initiating any formal legal proceedings, Players are encouraged to raise disputes directly with cljili support via live chat or email at [email protected]. cljili will endeavour to resolve all valid complaints within a reasonable timeframe, typically within 10 business days of receipt.

16 Amendments to These Terms

cljili reserves the right to amend, modify, or update these Terms & Conditions at any time. Material changes will be communicated to Players via the email address registered to their Account and/or by a notice prominently displayed on the Platform at least seven (7) calendar days prior to the effective date of such changes, except where immediate amendment is required by applicable law or regulatory directive.

Your continued use of the cljili Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using the Platform and notify cljili that you wish to close your Account.

The version of the Terms in force at the time of any transaction or dispute shall be the version applicable to that transaction or dispute. The date of the most recent revision is displayed at the top of this page.

17 Contact Information

For all inquiries relating to these Terms & Conditions, your Account, or any dispute, please contact the cljili support team through the following channels:

• Live Chat: Available 24/7 on every page of the cljili Platform
• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, including all Philippine public holidays

Our support team is staffed by Filipino agents fluent in both Tagalog and English. We are committed to responding to all formal written complaints within 10 business days. For urgent Account security concerns, please use the live chat channel for the fastest response.